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Visa's

Visas are the responsibility of the traveller. It is best to consult with the high commission of the country being travelled to in the country being travelled from as requirements vary and change constantly. Botswana Safaris will not be held responsible for any incomplete or incorrect information regarding the visa process gathered by the traveller.

Visa Regulations

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Why Book With Us

  • Personal inter-action
  • Lodges with high standards
  • Stay in control of your booking
  • Most special deals by far
  • Secure payment process (SSL)
  • South African based
  • Superior knowledge
  • Expert advice
  • No booking fees

Why Visit Botswana?

  • Vast stretches of untouched, un-fenced wilderness with unrivaled game viewing
  • One of the largest game populations in Southern Africa
  • Annual zebra migration
  • The Big Five as well as the rare and endangered African wild dog
  • Over 600 indigenous bird species
  • Home to the world’s largest inland delta and UNESCO World Heritage Site, the Okavango Delta
  • The largest elephant herds in the world in Chobe National Park
  • Over 3 500 San rock paintings at the World Heritage Site of the Tsodilo Hills

A floating boutique hotel in a class of her own

Moving along the banks of the great Chobe River, Zambezi Queen is a 5-star, 42-metre long luxury houseboat offering unparalleled sophistication in one of the most remote locations on the planet. Best of all, as a guest on the vessel, you can enjoy a truly unique and adventurous river safari holiday while still being surrounded by complete comfort and elegance.

Each of the 14 suites on Zambezi Queen features air-conditioning and your own private balcony, where you can enjoy unobstructed views of the Chobe River and African landscape beyond. Wake up to the sight of an elephant drinking from the river, or watch a fish eagle take flight – all from the comfort of your own luxurious bed.

Unlike a land-based lodge, Zambezi Queen navigates roughly 25km of the Chobe River, allowing you to explore different vantage points and enjoy unparalleled game viewing. In fact, the banks of the Chobe National Park boast one of the densest populations of elephant on the African continent - estimated at approximately 120 000. The Park is also home to a large number of buffalo, leopard and lion, along with a variety of antelope and abundant birdlife.

Celebrated South African fashion designer Jenni Button created the luxury houseboat's classic yet contemporary interior, using understated tones that make the wildlife on the banks of the river the star of the show. And, just like at any contemporary hotel, you can expect first class service at every turn. Whether you’re enjoying a gin and tonic on the upper deck at dusk or attempting to land your very first tiger fish, our highly experienced team will be on hand to meet your every need.

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  • icon Fact Sheet
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  • icon Questions
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Luxuryí African River Safari
 

  2 NIGHT ITINERARY
Rate is per person sharing, for 2 nights
All Rates are in South African Rand (ZAR)
Departs Monday & Wednesday
3 NIGHT ITINERARY
Rate is per person sharing, for 3 nights
All Rates are in South African Rand (ZAR)
Departs Friday
2018 Departure Dates Standard
Suite (10)
Master
Suite (4)
Departure Dates Cabin Rate Master
Suite (4)
January 8, 10, 15, 17, 22, 29, 31 ZAR 13 475 ZAR 15 905 1*, 5, 12, 19, 26 ZAR 20 210 ZAR 23 855
February 5, 7, 12, 14, 19, 26, 28 ZAR 13 475 ZAR 15 905 2, 9, 16, 23 ZAR 20 210 ZAR 23 855
March 5, 7, 12, 14, 19, 26, 28 ZAR 13 475 ZAR 15 905 2, 9, 16, 23, 30 ZAR 20 210 ZAR 23 855
April 2, 4, 9, 16, 18, 23, 25, 30 ZAR 16 335 ZAR 19 280 6, 13, 20, 27 ZAR 24 530 ZAR 28 915
May 2, 7, 9, 14, 21, 23, 28, 30 ZAR 16 335 ZAR 19 280 4, 11, 18, 25 ZAR 24 530 ZAR 28 915
June 4, 6, 11, 13, 18, 20, 25 ZAR 16 335 ZAR 19 280 1, 8, 15, 22, 29 ZAR 24 530 ZAR 28 915
July 2, 4, 9, 11, 16, 18, 23, 25 ZAR 16 335 ZAR 19 280 6, 13, 20, 27 ZAR 24 530 ZAR 28 915
August 1, 6, 8, 13, 15, 20, 22, 27, 29 ZAR 16 335 ZAR 19 280 3, 10, 17, 24, 31 ZAR 24 530 ZAR 28 915
September 3, 5, 10, 12, 17, 19, 24, ZAR 16 335 ZAR 19 280 7, 14, 21, 28 ZAR 24 530 ZAR 28 915
October 1, 3, 8, 10, 15, 17, 22, 24, 29 ZAR 16 335 ZAR 19 280 5, 12, 19, 26 ZAR 24 530 ZAR 28 915
November 5, 7, 12, 14, 19, 21, 26 ZAR 16 335 ZAR 19 280 2, 9, 16, 23 ZAR 24 530 ZAR 28 915
December No 2-nighters in December 2018 ZAR 16 335 ZAR 19 280 14, 17*, 21, 24* 28 ZAR 24 530 ZAR 28 915


NOTE:

  • Rates are per person sharing on a double occupancy basis for either 2 or 3 nights
  • Single supplement is an additional 30% on the per person sharing rate
  • Zambezi Queen reserves the right to limit the number of single room rates per trip 
  • Zambezi Queen reserves the right to amend the published rates without notice 
  • Standard suite 24 and 26 are available as triple rooms on Zambezi Queen. A 3rd adult sharing a triple room will receive a 20% discount on the above per person sharing rates
  • Available dates are subject to change at management discretion
  • * Monday 01 January 2018 is a 4-night sailing sold at a 3-night sailing rate
  • * Monday 17 December 2018 is a 4-night sailing sold at a 3-night sailing rate
  • * Monday 24 December 2018 is a 4-night sailing sold at a 3-night sailing rate
  • Zambezi Queen is closed for annual maintenance from 28 November to 14 December 2018
  • Experience ultimate luxury on the Chobe River, on a 5-star floating boutique hotel
  • Unforgettable wildlife encounters, traversing 25km (seasonal water levels permitting) of the Chobe River, along the banks of the Chobe National Park
  • Zambezi Queen offers 2 and 3 night scheduled departures weekly: Monday (2 nights), Wednesday (2 nights), & Friday (3 nights). 4 night sailings available on select departures only
  • Accommodates children 7 years and older
  • Zambezi Queen is equipped with 14 luxury air-conditioned suites, comprising of 4 master suites and 10 standard suites (including 2 triple standard suites). A single guide cabin is available on-board
  • Zambezi Queen can also be booked for exclusive use, accommodating 28 – 30 guests
  • Gaze at the spectacular surrounds from a private balcony in each suite, and enjoy 360 degree views from an elevated vantage point on the upper deck and luxurious lounge areas
  • Shared activities on motorized tender boats
  • Set morning and afternoon activities on offer daily, including game viewing and bird watching river safaris, fishing excursions, village tours, and photographic safaris (Photographic safari boat to be pre-arranged)
  • Buffet breakfast and lunch, with a varied choice of delectable dinner options. Start the day with an exotic choice of tea’s, and barista coffees
  • Mingle with the other guests in our sociable air-conditioned dining room, with individual dining tables
  • Spot game and enjoy the panoramic views from a refreshing plunge pool on the upper deck
  • Guests board via motorized boat from Kasane Immigration office, between 1pm and 4pm
  • Complimentary return airport transfers from/to Kasane Airport

Please Note: Due to the size and the physical attributes of the Zambezi Queen, if the wind is stronger than 11 knots, she will not sail in the interests of guest safety. While sailing is weather dependent, we’ll make sure that all guests spend as much time as possible exploring the river, and experiencing everything this unique area has to offer.

CHILD POLICY:

  • Children under the age of 7 are not permitted on Zambezi Queen
  • Children aged 7 - 12 will receive a 50% discount on the applicable adult rate
  • Children aged 13 and older are considered adults
  • A 30% single supplement applies to single children
  • Standard suites 24 and 26 are triple rooms which offer a third single bed which can be used for either a 3rd adult or one child (3rd adult sharing will receive a 20% discount)
  • Please note that no babysitting services, separate activities and/or menus are available for children

TOUR GUIDE POLICY:

  • 02 – 09 suites (or 04 – 18 PAX) Guide / Pilot stays in the tour guide cabin at a cost of ZAR 2,400 per night
  • 10 - 14 suites (or 19 – 28 PAX) Guide / pilot stays free in the tour guide cabin
  • Please note that there is only 1 tour guide cabin which is subject to availability at time of reservation

Community Development Levy:
A Community Development Levy is applicable to all new reservations from the 1st of May 2017.
The Community Development Levy will reflect as a separate line item on all invoices issued. The funds collected will supplement our community projects and initiatives run by the Zambezi Queen Collection to assist with education, health care, sanitation and basic community services. The charge will be as follows:

Zambezi Queen: ZAR 95.00 per person per night

Rates Include:

  • Accommodation
  • All meals
  • All soft drinks, mineral water, coffee, tea, and local beer & wine throughout your stay
  • Water-based game viewing and bird watching on tender boats
  • A land-based cultural tour of a local village
  • Tiger & bream fishing in season (tiger fishing is strictly catch and release)
  • Road Transfers to and from Kasane Airport and Kasane Immigration Office located on the Botswana side of the Chobe river

Rates Exclude:

  • Air tickets
  • Premium alcoholic beverages (such as sparkling wine, spirits & dessert wines)
  • Additional transfers to/from Zambia / Zimbabwe / Namibia / any of the Kasane Lodges
  • A land-based half-day 4x4 game viewing in Botswana's Chobe National Park
  • Curio Shop purchases
  • Community Development Levy (ZAR 95.00 per person per night; non-commissionable)
  • Gratuities (at your discretion)
  • Visa Fees


PAYMENT TERMS
FIT Reservations (1 – 9 PAX)

  • Provisional FIT reservations can be held for 14 days, at which point the reservation will be released, or an invoice issued for deposit payment
  • 30% deposit payment is due within 7 days of invoice date to confirm your reservation
  • The full balance payment is due 3 months prior to check-in date
  • If a reservation is made within 3 months of check-in date, full payment is due immediately to confirm the reservation

Group Reservations (10 – 28 PAX)

  • Provisional Group reservations can be held for 14 days, at which point the reservation will be released, or an invoice issued for deposit payment
  • 10% deposit payment is due within 7 days of invoice date to confirm the reservation
  • An additional 20% deposit is due 8 months prior to check-in date
  • A further 20% deposit is due 6 months prior to check-in date
  • 50% balance payment is due 3 months prior to check-in date
  • If a reservation is made within 3 months of check-in date, full payment is due immediately to confirm the reservation

Tour Series (3 or more departures per year with a minimum of 8 PAX per departure)

  • 10% deposit payment is due 8 months prior to check-in date to confirm the reservation
  • A further 40% deposit is due 6 months prior to check-in date
  • The full balance payment is due 3 months prior to check-in date

CANCELLATION TERMS
FIT Reservations (1 – 9 PAX)

  • If cancelled 4 months + prior to check-in date: 30% deposit is fully refundable
  • If cancelled 4 – 3 months prior to check-in date: 30% cancellation charge applies
  • If cancelled 3 months or less prior to check-in date: 100% cancellation charge applies

Group Reservations (10 – 28 PAX)

  • If cancelled 8 months + prior to check-in date: 10% deposit is fully refundable
  • If cancelled 8 - 6 months prior to check-in date: 10% cancellation charge applies
  • If cancelled 6 – 3 months prior to check-in date: 50% cancellation charge applies
  • If cancelled 3 months or less prior to check-in date: 100% cancellation charge applies

Tour Series (3 or more departures per year with a minimum of 10 PAX per departure)

  • If cancelled 8 months + prior to check-in date: No cancellation charge applies
  • If cancelled within 8 months of check-in date: 100% cancellation charge applies

GENERAL:
Check-in and Check-out:

  • CHECK-IN time is 13h00 – 16h00, we embark from Kasane Immigration Office, on the Botswana side of the Chobe River.
  • CHECK-OUT time is from 08h30 - 10h00. You will arrive back at Kasane Immigration Office, on the Botswana side of the Chobe River by 10h30.
  • Return airport transfers from/to Kasane Airport are included in the rate.

Flights and Transfer Information:

  • Flights are excluded from our rates.
  • The closest airport to fly into is Kasane, Botswana, about 10 minutes’ drive from where we embark.
  • Return airport transfers from/to Kasane Airport are included in the rate
  • SA Airlink fly daily direct between Johannesburg, South Africa and Kasane, Botswana
  • Zambezi Queen offers road transfers from Livingstone, Zambia; Victoria Falls, Zimbabwe; and Katima Mulilo, Namibia at an additional cost – please enquire for special transfers.

Passport Control Procedures:

  • The Zambezi Queen Collection operates on the Chobe River, which is a natural border between Botswana and Namibia. The Zambezi Queen Collection is based on the Namibian side of the Chobe River. In order to check-in from Kasane, you will need to exit Botswana and enter Namibia. Our Zambezi Queen Collection team will arrange all boat transfers required, the process will take around 30 – 45 minutes from the time of arrival in Kasane:
  • Guest will exit Botswana at Kasane Immigration office, before embarking onto the Chobe River
  • Take a 5 – 10-minute boat transfer from Kasane Immigration Office to Impalila Island, Namibia, where guests will go through Namibian passport control to officially enter Namibia (250 metre walk to the passport control office, assistance available where required. Please arrive in comfortable walking attire). From here take a short boat ride to your Zambezi Queen Collection accommodation, to begin your Chobe River adventure.
  • You as the traveller and/or your travel agent are responsible for determining what documentation is required, as well as ensuring any such documentation including passports, visas, medical certificates and unabridged birth certificates are up to date and have been obtained before travel.
  • Due to constantly changing visa requirements, it is recommended that travellers and or/travel agents contact the appropriate embassy for accurate and up-to-date information.
  • Please note your passport needs to have at least 6 blank pages and be valid for 6 months after travel date.

Please Note: Kasane Immigration Office & Namibia Immigration Office close at 16h30 thus all passengers must arrive before 16h00 at Kasane Immigration Office on the Botswana side of the Chobe River.

General

  • Loud music is not permitted due to National Park requirements
  • Whilst is cannot be guaranteed, cell phone coverage in most areas is available
  • Wifi is available onboard Zambezi Queen
  • Please note we operate in a very remote area – Cell and Wifi signal can be sporadic and is not guaranteed
  • Please note we accept Visa/Mastercard payments onboard Zambezi Queen
  • ZAR and USD cash payments are also accepted for gifts, souvenirs, and premium drinks
  • At the sole discretion of management, the routing or itinerary may be altered due to outside operational factors, weather conditions or water levels which fluctuate depending on the time of year
  • Due to the size and the physical attributes of the Zambezi Queen, if the wind is stronger than 11 knots, she will not sail in the interests of guest safety.
  • While sailing is weather dependent, we’ll make sure that all guests spend as much time as possible exploring the river, and experiencing everything this unique area has to offer


Medical
Because our houseboats are situated in a malaria area, we advise that you take malaria prophylactics. Please consult your doctor before travelling for up-to-date medical advice. Should you make use of a CPAP (a small medical supervising device), the houseboats switch over to an inverter system after 22h00 at night and we
connect the CPAP to our inverter system. Please advise at time of booking whether you require medical assistance.

Travel Insurance
Travel insurance is a requirement for all guests and must be purchased prior to travel. Travel insurance must be comprehensive and cover full air evacuation and repatriation, in the unlikely event of an emergency.

 Accommodation

  •  Zambezi Queen offers 10 Standard Suites and 4 Master Suites
  •  2 standard suites are triple cabins; all other suites can accommodate a maximum of 2 guests
  •  All suites have en-suite bathrooms (shower only) with standard hotel amenities
  •  All suites have 2 x ¾ single beds which can be made up as Twin or King bed configuration
  •  All suites have their own private balcony with outdoor furniture allowing guests amazing views of the landscape
  •  All suites have full length sliding shutters for both privacy and protection from the sun
  •  All suites have air conditioning, standing fans, and an electronic safe
  •  4 Master Suites have 2 balconies with outdoor furniture and full length sliding shutter doors for protection from the sun

 Facilities on board

  •  Zambezi Queen has 3 decks: lower deck, middle deck, and top deck
  •  On the lower deck is a well-stocked, air-conditioned curio shop, with locally made gifts and souvenirs. The remainder of the lower deck features 2 standard and 2 master suites
  •  The entire middle deck is equipped with 8 standard suites and 2 master suites
  •  The top deck features the dining area, an open plan lounge area with unobstructed views, and a well-stocked bar
  •  All internal areas on the top deck are protected by mosquito screens which allow for a comfortable environment when dining and relaxing.
  •  There are two outside areas on the top deck, one aft which provides a shaded area with comfortable seating and the other on the foredeck which features a plunge pool and sun bathing area
  •  Smoking is permitted on the aft upper deck only.

What is the nearest access point for the Zambezi Queen?
Kasane. There are flights from Johannesburg to Kasane daily.
How far is Kasane from Victoria Falls?
Approximately 90 minutes by road – it can easily be combined with a stay in Victoria Falls.
What is included in the rate?
Apart from the accommodation on-board, three meals daily, all scheduled activities and selected wines, beers, ciders and soft drinks.
What transfers are included?
Road transfers to & from Kasane Airport are included in the rate.
Does the Zambezi Queen sail on the Zambezi River?
No, the vessel was named on the river it was built, but it sails on the Chobe River. The confluence of the Zambezi and Chove River is 5 km from the vessel's first mooring point.
How far does the Zambezi Queen travel on the Chobe River?
Approximately 25 kilometres.
What is the dress-code?
Light and comfortable especially for summer with a hat readily at hand. In winter a pullover is required for early mornings and evenings.
Are guests seated together at meal times?
No, unless they form part of a group booking.
Are children permitted and from what age?
We accept children from ages 7 upwards. Triple rooms are available for kids sharing with their parents (Max 1 child per suite)
What about special dietary requirements?
Where possible, dietary requirements will be accommodated by prior arrangement. Halaal and Kosher meals are regrettably not possible.
What currencies are accepted on-board?
We accept Namibian Dollar, South African Rand, Botswana Pula and US Dollar.
Are credit cards accepted?
Yes, We accept Master and Visa cards.
Is there a gratuity guideline?
Gratuities are at the discretion of the guest. Our Guideline is USD 10.00 per person per day.
Do you offer fishing?
Yes, tiger and bream fishing is possible on the Chobe River. We offer basic fishing tackle for keen fishermen.
Is the water on-board safe for drinking?
All water on-board is purified but we do recommend bottled water.
What are the immigration requirements?
As Namibia and Botswana shares the Chobe River, guests will have to exit Botswana via immigration and enter onto Namibian soil on the other side of the river where they will have to present themselves to the Namibian authorities and be stamped into Namibia
before boarding the Zambezi Queen.
Can you confirm whether all cabins are air conditioned? All our cabins are air-conditioned however please note at 22h00 when the generators are switched and our secondary supply starts then the cabin fans can be used
Can I use my CPAP (small medical supervising device) at night? ZQ switches over onto an inverter system after 22h00 at night & we connect the CPAP to our inverter system. Please indicate when making the booking
Plug points in the suites. We have the 3 prong South African plugs and the 2 prong European plugs in the cabins should you require an American adaptor this is available upon request

Activities on board

  •  Water-based game viewing from tender boats which allow up-close encounters
  •  Tiger and bream fishing in season (tiger fishing is strictly catch and release)
  •  Bird-watching from tender boats and Zambezi Queen
  •  Cultural experience at a local Namibian Village
  •  Zambezi Queen has its own professionally trained guides, highly experienced and resident to the Chobe area.

 Activities in area (additional charge)

  •  Land-based Chobe National Park game drive
  •  9-hole golf course at Kasane
  •  Spa facility in Kasane (subject to availability)

ABOUT THE HOUSEBOAT

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