The Enclave at Shinde Camp

Shinde Enclave is an exclusive ‘camp within a camp’, offering the ultimate in personal service and an indelible wilderness experience. With a private dining and lounge area, it is the perfect retreat after a day’s activities. This intimate hideaway also offers guests the services of a private chef, waiter and housekeeper as well as their own professional guide and game drive vehicle.

Consisting of three luxurious tents built on raised teak decks and overlooking windswept papyrus beds, Shinde Enclave accommodates a maximum of 6 guests.

The suggested minimum stay at the Enclave is 3 nights, this is contracted on a flat fee basis and occupancy is limited to 6 guests (2 nights stays are available on application).

CAMPS & PRODUCTS

Your stay with Ker & Downey Botswana will be on a fully inclusive basis. This means that the nightly rate at each of the camps covers:

• Accommodation
• All meals
• Selected alcoholic and non-alcoholic beverages
• Game activities conducted by professional guides
• Park/concession entry fees
• Laundry service
• Botswana VAT
• Emergency evacuation insurance (to regional medical facility)

CHILD POLICY

Children from 7 years old are allowed on activities and we do not request the family to book a private vehicle

2. CANCELLATIONS AND REFUNDS

2.1. Any cancellation of a booking must be in writing and shall only be effective upon its acknowledged receipt by the Company. Cancellation charges shall apply in the following circumstances:

• From date of confirmation to 61 days prior to programme starting date, full 20% advance payment is forfeited.
• 60 to 31 days prior to programme starting date, 50% of total programme cost is forfeited.
• 30 days or less prior to programme starting date and "no shows", total programme cost is forfeited to include handling fees and liquidated damages for the Company.

2.2. If you are a "no show," the Company shall be entitled to treat your reservation as cancelled without having given the Company any notice, and the provisions of Paragraph 2.1 shall apply.
2.3. Any request to amend or change a booking once it has been confirmed may be accommodated subject to space availability. If the Company is able to assist, an administrative fee may be charged, depending on the nature of the change. These fees will be added to your final invoice. Please note no name change is possible
2.4. No refunds are given (1) for lost travel time or substitution of facilities, (2) for itineraries amended after departure, (3) for circumstances arising beyond the Company's control, necessitating alternative arrangements being made to ensure the safety and/or further participation and enjoyment of your programme, (4) if you do not appear for any accommodation, service, sightseeing or trip segment without notifying the Company, or (5) if you leave your programme after it has begun, or miss any scheduled sightseeing, activities, meals or accommodations.

11. TRAVEL DOCUMENTS AND VACCINATIONS

It is your responsibility to ensure that passports, visas, travel permits, health certificates, inoculations, international driving license, or other documentation required for the trip are obtained and are in order. It is your responsibility to meet any additional costs incurred either by yourself (or by the Company on your behalf) as a result of any failure by you to comply with such requirements.

12. SPECIAL REQUESTS

You must advise the Company in writing of any special requests; e.g., diet, facility or physical handicap, when you submit your reservation request to the Company. The Company will meet such requests, if possible.
21.3. Cancellation fees are to be paid per person per night booked.
21.4. Full payment of the booking is required 45 days prior to travel unless otherwise arranged with specific operators or individuals.

• 121 days or more prior to programme starting date is subject to 20% of accommodation cost
• 120 to 91 days prior to programme starting date is subject to 30% of accommodation cost
• 90 to 31 days prior to programme starting date is subject to 50% of accommodation cost
• 30 days or less prior to programme starting date and "no shows," total costs are forfeited